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Managing large quality assurance (QA) teams requires a focused, effective strategy to ensure your
customers are best-served by the software you’re building for them. Having a well-defined process
framework in place will give you a starting point for a planning roadmap, action items to implement, and
metrics to measure your progress. This article lays out one such framework I’ve seen success with over my
career: The CERT framework.

September 15, 2016
A Step by Step Guide to Scaling Agile Across Project Teams and Departments

Companies implement some flavor of “Agile” for many reasons, most boiling down to “we want to ship better software faster.” Adoption of agile across an organization can be challenging for any group, but it’s even harder for large organizations.

June 10, 2016
Fundamentals of Quality Assurance

As a Quality Assurance Manager or Analyst, our very title tells us what our role is – we “assure quality”. It seems to be such a simple concept but one that is often misunderstood or misinterpreted by many in a software development and testing organization. Hiding behind those words is a world of interpretation and nuance that can be clarified and defined further.

June 07, 2016

After being frustrated by their proprietary inventory management system, the founders of an auto recycling business teamed up with the president of an Internet development and Web hosting company to create This helpful website, launched in 1998, enables users to easily parse through more than 120 million inventoried auto parts from thousands of different auto recyclers to select the exact part they need.

June 02, 2016
Harris Case Study

As a leading technology innovator serving government and commercial customers around the world, Harris Corporation seeks to solve the toughest mission-critical challenges with solutions that connect, inform and protect its customers. Harris offers software and hardware systems for a variety of areas including tactical communications, air traffic management, space and intelligence, weather systems, avionics and electronic warfare, and geospatial services. With such a broad portfolio, Harris needed a test management tool that would be able to keep up with the pace of each products innovation and ensure the highest quality for its customers.

March 08, 2016

Acerta is an HR services provider in Belgium specializes in advice, computerization and processing of administrative processes for payroll, social security, child benefit and branch formalities. The group supports the entrepreneur in each phase of growth and every HR process. Acerta is also an active player in the market for recruitment and the management and development of human capital. Acerta has more than 1,300 employees spread across 38 offices in Flanders, Brussels and Wallonia.

Before Acerta deployed Zephyr Enterprise Edition, project teams were using HP Quality Center to test its HR software. Acerta needed to ensure that it’s consulting, computerization and administrative solutions for enterprise customers did what they were supposed to do: streamline payroll, insurance, taxation and legal matters for HR departments. The only problem was that its test management system had more bells and whistles than practical features and needed functionality. This inflated costs, and convoluted the test management process.

To make matters worse, an Acerta test coordinator Jan Vriens said that customer support was not responsive. One thing quickly became very clear: Acerta needed a new test management platform.

January 26, 2016

Product: Zephyr Enterprise Edition, Zephyr Community Edition

How to create test cases and manage your testing repositories.

January 07, 2016

Product: Zephyr Enterprise Edition, Zephyr Community Edition

With this video, view how you can map Test Cases to your Requirements/User Stories and easily generate an end-to-end Requirements Traceability report.

January 07, 2016

Product: Zephyr Enterprise Edition, Zephyr Community Edition

How to set up test execution cycles, and assign tests to users using the EAS (Execution, Assignment and Scheduling) application.

January 07, 2016

Product: Zephyr Enterprise, Zephyr Community Edition

How to create your Requirements directly in Zephyr Enterprise and map Test Cases to these Requirements.

January 05, 2016